General Terms


These terms and conditions apply to all purchases at Salam Artworks, which are made by private customers. 

Private customers in this sense are persons residing and delivery address in the Federal Republic of Germany, as far as the goods they ordered neither their commercial nor their self-employed professional activity can be attributed. 


Conclusion of the contract 

The presentation of our goods and the granting of the possibility of ordering is a concrete offer to conclude a purchase contract. 

By ordering, take the offer and the purchase contract has come about.

You will receive an order confirmation by e-mail to the e-mail address you specified. 


Prices and shipping costs

The excellent prices are final prices including sales tax. The amount applies, which is shown at the time of the binding order. In addition, shipping costs that depend on the shipping method and the size and weight of the goods you have ordered (s). You can find out about the details 'Delivery times & shipping provisions'to inform. The regular costs of the return, which in the event of a return of the goods through them in exercising their Cancellation rightarise, wear She. When exercising your right of withdrawal, we will also reimburse you the shipping costs.



Payment is made upon delivery 

- Apple Pay 

- Google Pay 

- Shopify Pay

- Credit card 

- PayPal 


Late payment

If you come in default of payment, Salam Artworks is entitled to demand default interest in the amount of 5 percentage points above the basic interest rate P.A announced by the Deutsche Bundesbank for the time of the order. If Salam Artworks have evidenced a higher default damage, Salam Artworks is entitled to assert it.


Right of retention

To exercise a right of retention, the customer is authorized only insofar as his counterclaim is based on the same contractual relationship.



(1) The delivery takes place to the delivery address specified by the customer, within 

- worldwide

(2) Makes force majeure (natural disasters, war, civil war, terrorist attack) the delivery or other performance permanently impossible, a benefit of salam artworks is excluded. Amounts already paid will be reimbursed immediately by Salam Artworks.

(3) Salam Artworks may also refuse performance, as far as this requires an effort that, in compliance with the contents of the purchase contract and the commandments of good faith and faith in a rough mismatch of the customer's interest in the fulfillment of the purchase contract. Amounts already paid will be reimbursed immediately by Salam Artworks.

(4) bulky goods (packages with a larger volume than 1 sqm) are usually supplied by forwarding. Salam Artwork expressly points out that this goods are not borne into the house.


Cheap shipping method when returning

(1) Please use the original packaging when returning the goods and the accessory, even if it should be damaged by an opening for functional test.

(2) Please contact us by e-mail ( to get a return sticker. It is the simplest and cost-effective shipping possibility. You have no obligation to use this return process. However, if you choose an unnecessarily expensive shipping method, you may be required to pay for us to us over a favorable shipping method. 


Deficiency rights

(1) A product already deficient in the delivery (warranty case) will be salam artworks after choosing the customer at the expense of salam artworks by failing to repair or properly repair (supplementary performance). The customer is pointed out that no warranty case is present if the product had the agreed nature at risk transaction. A warranty case is not in particular in the following cases:

a) For damage caused by the customer by misuse or improper use,

b) In case of damage caused by the fact that the products have been exposed to harmful external influences in the customer (especially extreme temperatures, moisture, exceptional physical or electrical stress, voltage fluctuations, lightning, static electricity, fire).

(2) Salam Artwork also does not guarantee a mistake for a mistake that has arisen by improper repair by a service partner authorized by the manufacturer.

(3) Requires the type of supplementary performance required by the customer (replacement or repair), which is in consideration of the product price, taking into account the contract content and the commandments of good faith in a rough mismatch of the customer's performance interest - in particular the value The object of purchase in the defect-free state, the importance of the defect and the issue should be considered whether the other type of supplementary performance can be used without significant disadvantages for the customer - the customer's claim is limited to the other type of supplementary performance. The right of Salam Artworks, also to refuse this other type of supplementary performance under the aforementioned prerequisite remains unaffected.

(4) In the case of repair as well as the case of replacement delivery, the customer is obliged to submit the product at the expense of Salam Artworks, stating the order number to the return address specified by it. Before submitting, the customer has to remove any objects inserted from him from the product. Salam Artworks is not obliged to examine the product on the installation of such objects. Salam artworks are not liable for the loss of such items, unless it was readily apparent upon withdrawal of the product for Salam Artworks that such an object has been inserted into the product (in this case Salam Artworks inform the customer and keeps the object Ready for the customer for pickup; the customer bears the resulting costs). The customer also has to create a product for repair or exchanging a product for repair or replacement, if necessary, separate backup copies of the system software, the applications and all data on a separate disk and disable all passwords. Liability for data loss is not taken. Likewise, it is up to the customer after returning the repaired product or replacement product to install the software and data and reactivate the passwords.

(5) If the customer sends the goods to get a replacement product, the return of the poor product according to the following provisus: if the customer could use the goods between delivery and return in the defect-free state, this has the value drawn by him To reimburse usages. For a downfall occurred by the defect, or the further deterioration of the goods as well as for the impossibility of the publication of the goods not inconsidered by the defect in the period between the delivery of the goods and return of the goods, the customer must be paid. The customer has no compensation for the deterioration of the goods incurred by the intended use of the goods. The obligation to the compensation is eliminated for the return of a defective product in the warranty case,

a) if the lack of defendant has shown itself during processing or transformation,

b) If Salam Artworks has to represent the deterioration or downfall or the damage would have occurred at Salam Artworks,

c) If the deterioration or loss of the customer has occurred, even though it has taken care of the care that he cares for in his own affairs.

(6) The obligation to compensate for the customer in the case of a breach of the return obligation to be represented by the customer shall be governed by the statutory provisions.

(7) The customer may withdraw from the contract according to his election or reduce the purchase price if the repair or replacement delivery within a reasonable period has not led to a contractual condition of the product.

(8) In addition, claims against the manufacturer may already exist within a guarantee granted by this, which are based on the corresponding warranty conditions.

(9) The statutory warranty of Salam Artworks ends two years from delivery of the goods. The deadline starts once goods are received. 



(1) With slight negligence, Salam Artwork adheres only to the infringement of contractual obligations and restricted to the foreseeable damage. This restriction does not apply to the violation of life, body and health. Salam artworks are not liable for other easily negligently due to a lack of the object of purchase.

(2) Regardless of a fault of Salam Artworks, Liability of Salam Artworks remains unaffected to religious concealment of the defect or from the acquisition of a guarantee. The manufacturer's warranty is a manufacturer's warranty and does not assume a guarantee of Salam Artwork.

(3) Salam Artworks is also responsible for the impossibility of delivery occurring during their delay by accident, unless the damage would have occurred even when delivered on timely delivery.

(4) Excluded is the personal liability of the legal representatives, vicarious agents and operations of Salam Artworks for damage caused by them by light negligence. 


Applicable law

The contract concluded between them and salam artworks is exclusively subject to the law of the Federal Republic of Germany under express exclusion of the UN sales law. Unaffected by the mandatory provisions of the state in which they have their habitual residence.



Unless they have no residence in the Federal Republic of Germany, contrary to their information in the order or, after conclusion of the contract, relocating their residence abroad or their residence is unknown at the time of the claim of the claim, the place of jurisdiction is for all disputes and in connection with the contractual relationship the Federal Republic of Germany. 



General information requirements for the alternative dispute resolution according to Art. 14 para. 1 ODR-VO and § 36 VSBG (Consumer Train Results Act):

The European Commission provides a platform for online dispute (OS), which you find at this address: . We are not obliged to participate in a dispute resolution procedure in front of a consumer coating body and also not ready. 

Final provisions

(1) If individual provisions of this Treaty should be oriented or void, the effectiveness of the Treaty shall not affect the effectiveness of the Treaty, in which a contractual partner will not be disregarded inappropriate.

(2) Amendments or additions to this contract must be written.